Ubuy.ng Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of
whether they appear in singular or in plural.
Definitions For the purposes of this Privacy Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ubuy.ng, an indigenous corporate entity duly registered under the Laws of the Federal Republic of Nigeria with RC Number; 1275645 and registered office address at Plot 410/405 After Naval Staff Quarters, Jahi, FCT-Abuja, 900211, Nigeria.
Application means the software program provided by the Company downloaded by You on any electronic device, named Ubuy.ng
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Service refers to the Application.
Country refers to Nigeria
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account, or make payments, to use the Service.
Personal Data is any information that relates to an identified or identifiable individual.
Device means any device that can access the Service such as a computer, a cellphone, smartphone or a digital tablet.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit)

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information
may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data
  • demographic information (e.g., sex, age, political inclination, education, race or ethnicity, and other information commonly requested in user surveys and/or offers)
  • date of birth
  • pictures
  • details pertaining to your project, requests or needs
  • video or audio files
  • in some cases, payment and/or means of identification
  • some other details which you might include in private communications with other users or us on the Platform.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or
when You access the Service by or through a mobile device.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may
collect, with your prior permission:
  • Pictures, facial images and other information from your Device's camera and photo library
We use this information to verify the identity of our intended professional, provide features of Our Service, to improve, customize and secure Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it be simply stored on Your device or simply discarded after verification.
Use of Your Personal Data The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
 To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
To secure and protect Your account: To protect Your accounts.
To maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.
We may share your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a ThirdParty Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
Retention of Your Personal Data The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by laws of the Federal Republic of Nigeria or in response to valid requests by public authorities (e.g. a court or a government agency).
In such situations, The Company may be inclined to disclose your personal data.
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  •  Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. We do not honor browser requests not to be tracked online (known as “Do Not Track”), but our cookie policy below describes how you can opt out of receiving cookies.


When you visit the Site, we use industry-wide technologies such as "cookies" (or similar technologies), which store certain information on your computer and which will allow us, among other things, to enable automatic sign-in to the Site, make your browsing much more convenient and effortless and allow us to test user experience and offer you personalized browsing or promotions. By continuing to use this Site, you are agreeing to our placing cookies on your computer or device in accordance with the terms of this Policy.
The Site uses cookies to collect statistical data about its use, to tailor the Site's functionality to suit personal preferences and to assist with various aspects of Site operation. These files contain a variety of information such as information about Fiverr webpages visited by you, the length of time you visited the Site, data about how you came to visit the Site, areas viewed by you within the Site, and additional information. Cookies remain on your device for the period described below.
The following is a more detailed explanation of the types of cookies we use:
  • Necessary cookies Necessary cookies are essential and help you navigate the Site. This helps to support security and basic functionality and are necessary for the proper operation of the Site, so if you block these cookies, we can't guarantee your use or the security during your visit.
  • Functionality cookies Functionality cookies are used to provide you the best user experience. These cookies are, for instance, used to personalize content for you in line with your location. It also allows the Site to remember choices made (like turning off use of cookies or which location you have previously selected) to provide more personal features.
  • Performance cookies Performance cookies help us to understand the behavior of users of the Site. This allows us to continuously improve the Site to provide the best information in support of our project aims. These cookies are also used to help us understand how effective our Site is; for instance, these cookies tell us which pages visitors go to most often and if they get error messages from web pages. All of the information that these cookies collect is aggregated, to assist us to improve how the Site works. Some of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information. In particular, we use Google Analytics cookies to obtain an overall view of user habits and volumes, and to help improve the overall experience on the Site. Google Analytics is a thirdparty web analysis service provided by Google Inc, which uses performance cookies  and targeting cookies. The information generated by these cookies about your use of the Site (including your IP address) will be transmitted to and stored by Google Inc on servers in the United States
Google will use the information collected for the purpose of evaluating your use of our Site on our behalf, compiling reports on website activity and providing other services relating to activity and internet usage to us. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser as described below. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB. This creates an optout cookie which prevents the further processing of your data. For more information about Google Analytics cookies, please see Google's help pages and privacy policy.
Once cookies are blocked or otherwise prevented, functionality of app cannot be guaranteed.

Blocking or Deleting Cookies

We shall store a cookie on your computer or device to remember this for next time, so that we can store your preferences and save you time on subsequent visits by eliminating the need to repeatedly enter the same data. You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. You should do this through the browser settings for each browser you use. Please be aware that some of our services will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them "trusted websites" in your internet browser. The following links may assist you in managing your cookies settings, or you can use the 'help' option in your internet browser for more details:
  • Internet Explorer
  • Google Chrome
  • Safari
  • Adobe (flash cookies)
If you share the use of a computer or device, accepting or rejecting the use of cookies may affect all users of that computer or device. Information on deleting or controlling cookies is also available at www.aboutcookies.org (note that this website is not provided by Fiverr, and we therefore cannot ensure its accuracy, completeness or availability). It is important to remember that many of our services may not function properly if your cookies are disabled. For example, cookies may, in certain cases, save you from the need to enter usernames and passwords, and allow session continuity.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Your California Privacy Rights

(California's Shine the Light law) Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes. If you'd like to request more information under the California Shine the Light law, and if you are a California resident, You can contact Us using the contact information provided below. California Privacy Rights for Minor Users (California Business and Professions Code Section 2581) California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted. To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account. Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Customized Advertising and Online Analytics

Online Analytics We may engage some service providers for the provision of third-party web analytics services, such as those of Google Analytics. These service providers as earlier stated in "Automatically Collected Information" use certain electronic technologies, to automatically collect information and analyze the activities of users on the Platform. For example, we use Google Analytics to evaluate your use of the Platform, in order to provide customized advertising that suits your interest. If you wish to prevent Google Analytics from using your information for analytical purposes, you may install the Google Analytics OptOut Browser Add-on. Customized or Tailored Advertising We may allow third-party service providers (ad networks and ad servers) and affiliate marketing third parties (such as ecommerce websites) to place cookies and/or other tracking technologies on your computer and mobile devices, in order to collect information about your use of the Platform. They may use this information to optimize advert placements brought to you, and also, it may be used to relay to us the effects of marketing strategies which we may have used. The Company as an entity does not have access to the use of tracking technologies from nonaffiliated ad-based third-parties, which may be placed on any device you use to access the Platform. Such parties may offer you an opt-out option from the targeted adverts. Certain information which may be obtained by cookies through the Platform may be derived from aggregated data or data you voluntarily submitted to us, which we may share with a service provider in an encrypted form. in order to have a better understanding of how targeted adverts work, how to control cookies, and/or to opt out from such services, you may visit the Network Advertising Initiative's Consumer Opt-Out Link and/or the Digital Advertising Alliance's Consumer Opt-Out Link. You can also visit the Google Ads Settings page to disable or personalize Display Advertising on your devices. While you may have opted out from targeted advertising, you may still receive generic adverts, as long as advertising technology is still integrated into the Platform. Please note, none of the links provided above is under our control, and we cannot be held responsible for the choices using these mechanisms, neither can we vouch for these mechanisms. Please visit the privacy settings of your mobile device, or contact your device platform operator in order to review relevant support materials and opt-out of customized in-app advertising

Children’s Rights

The coverage of our services does not extend to minors under 18 years of age. The Platform is meant for persons 18 years or older. We will automatically delete any account and all the information within, once it detects attempts by any minor to sign in to the Platform.


We take all required security measures (such as end-to-end encryptions, passwords, etc.) to ensure the safety of personal information provided by users of this Platform, to avoid unauthorized access. While assuring you that we have done everything necessary to protect your personal information from unauthorized access, you should also bear in mind that no security measure is 100% foolproof. Hence, you are advised to protect your personal information, by securing your passwords and devices which you may use to access the Platform. Make use of rare and strong passwords for any platform you may register on and keep them private, sign off on any shared device you may use to access such platforms, not sharing or reusing an exposed password. We cannot and will not be held responsible for lost or stolen passwords, any unauthorized use of your personal information, nor for any unauthorized use of passwords on your account.

Information Management

Certain information which you may have provided on your profile, can be changed or deleted through the preferences section in your "Dashboard." Any incorrect information which you may have provided must be promptly updated or reviewed. As par request, we may close your account and delete your profile information from the Platform. Any information retained thereafter may be to comply with regulatory laws, assist with investigations of any user, prevent fraudulent activities, settle disagreements, collect owed bills, enforce our rights or any other purpose otherwise approved by law. It is crucial to note that while an account may be removed, User Content provided by said account may not be changed or removed. By agreeing to this Policy, We will not be held responsible for retaining information related to your account, after deactivation.

Email Communication Options

You may opt-out from any email subscriptions we send to you, which does not directly relate to your account or services and quotations which you may have requested or received from us. Opt-out options will always be attached to such emails.
Contact Us If you have any questions about this Privacy Policy, You can contact us: By email: info@ubuy.com By visiting this page on our website: https://ubuy.ng/contact-us By phone number: +2349069571174