Ubuy.ng Customer GuidelinesTo ensure a safe, reliable and successful working environment for every UbuyNG user, we have set up rules and regulations that our community must follow. Any breach of these rules is a serious offence and the defaulter would be held accountable for it.
Sharing private information publicly
To maintain the integrity and authenticity of UbuyNG, our members can only share private contact information once an offer is accepted and they have an understanding with each other. To protect your safety and security, private contact details or 3rd party links are not allowed to be shared in any public areas of the site.
Community is at the heart of what we do at UbuyNG. Courtesy, mutual respect and seeing things from another person's perspective is essential. At UbuyNG, the following behaviours against a customer or a pro or a UbuyNG staff are prohibited; Violence, Discrimination, Harassment, Illegal acts, Hate speech, Trolling and Verbal abuse.
At UbuyNG, we're committed to linking customers to pros. However, this requires full cooperation from our users. UbuyNG does not support the following activities within our community, as it jeopardizes the creation of a fair, transparent and trustworthy environment:
- Fraudulent reviews
- Artificially improving public profile
- Harvesting member information
- Lead generation
- No alcohol related Tasks
Pricing and payments
To ensure a safe and rewarding environment for all UbuyNG users, it's important to understand how pricing and payments work. UbuyNG does not offer any form of payment method. Means of payment would be discussed and agreed on between the customer and the professional. However, professionals are advised to provide accurate banking details to their customers to ensure seamless transition of funds if they are not receiving cash.
Accountability and Reputation
At UbuyNG, we have a zero tolerance policy for against acts that do not promote accountability and integrity. We are committed to creating a sustainable culture of accountability and integrity that will protect both our customers and pros. Any member of the UbuyNG community found in violation of this culture will be held accountable for his actions.