Frequently Asked Questions

We strive to provide services that help you. It is normal to meet challenges, that’s fine. If you need more help contact us.

How long does it take to verify an account?
It takes less than 30 seconds to be verified on Ubuy Services
All you have to do is provide the necessary information and upload a means of identification,(Voter's card, international passport, driver's license, or your National ID), then take a picture of you with the verification number that will be sent to you. Once this is completed, you can bid for jobs and start earning on Ubuy Services
What if I entered incorrect details?
That's okay! Ubuy Services allows you to correct whatever information you must have entered, except for the NAME and PHONE NUMBER registered during the verification process.
Why? We do this as a security measure to protect both our PROS and customers from inconveniences.
Why does Ubuy Services need to verify documents?
Ubuy Services verifies the documents of the professionals who are registered on our platform to show the trustworthiness of our freelancers and Artisans, to ensure the safety of our customers. if you are wondering, yes! Ubuy Services respects the privacy of professionals and only discloses information if the need arises.